Privacy Policy

This document sets out the privacy policy of TOTALLISTER PTY LTD ABN 95 155 821 944 (referred to in this privacy policy as 'we', 'us', or 'our'). For the purposes of applicable data protection law, (in particular, the General Data Protection Regulation (EU) 2016/679 (the "GDPR") and the UK Data Protection Act 2018), your data will be controlled by us.

This privacy policy applies whenever we collect your personal information (or personal data). This includes between you, the visitor to this website, and us, the owner and provider of this website and also where we are directed by a third party to process your personal information. This privacy policy applies to our use of any and all data collected by us or provided by you in relation to your use of the website and the provision of our services to you.

We take our privacy obligations seriously and we've created this privacy policy to explain how we collect and treat your personal information. Personal information is any information which could identify you.

The personal information we collect may include the following:

(a) when we use analytical cookies, your device identity and type, I.P. address, geo-location information, page view statistics, and standard web log information;
(b) uploaded PNG image files (temporarily stored for conversion purposes only);
(c) any other information provided by you to us via this website.

We endeavour to ensure that information we collect is complete, accurate, accessible and not subject to unauthorised access. We may collect personal information either directly from you, or from third parties, including where you:

(a) interact with our website;
(b) upload files for conversion through our service;
(c) interact with our website, services, and content.

We may also collect personal information from you when you use or access our website. This may be done through use of web analytics tools, 'cookies' or other similar tracking technologies that allow us to track and analyse your website usage. For more information, please see our Cookie Policy.

We collect and use personal information for the following purposes:

(a) to provide services or information to you;
(b) to enable you to access our website and file conversion services;
(c) for record keeping and administrative purposes;
(d) to comply with our legal obligations, resolve disputes or enforce our agreements with third parties;
(e) for our legitimate interests including:
(i) to develop and carry out marketing activities and to conduct market research and analysis and develop statistics;
(ii) to improve and optimise our service offering and customer experience;
(iii) the delivery of our services.

Uploaded PNG files and generated ICO files are stored temporarily on Amazon Web Services (AWS) S3. These files are automatically deleted after 24 hours. We do not permanently store, access, or share your files beyond the conversion process.

We may share your personal information in certain circumstances, as follows:

(a) service providers and other affiliated third parties to enable us to provide our services to you including AWS for file storage and conversion processing;
(b) our employees, contractors or related entities;
(c) disclosures required by law or regulation.

We take reasonable steps to ensure your personal information is secure and protected from misuse or unauthorised access. Our information technology systems are password protected, and we use a range of administrative and technical measures to protect these systems. All file transfers are encrypted using HTTPS. However, we cannot guarantee the security of your personal information.

Our website may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of those linked websites and we suggest you review the privacy policies of those websites before using them.

You have various rights with respect to our use of your personal information:

(a) Access: You have the right to obtain access to your information (if we're processing it) and certain other information (similar to that provided in this privacy notice).
(b) Be informed: You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights.
(c) Objecting: You also have the right to object to processing of your personal data in certain circumstances.
(d) Restricting: You have the right to 'block' or suppress further use of your information.
(e) Erasure: You have the right to ask us to erase your personal data when the personal data is no longer necessary for the purposes for which it was collected.
(f) Complaints: If you believe that your data protection rights may have been breached, you have the right to lodge a complaint with the applicable supervisory authority.

You may, at any time, exercise any of the above rights, by contacting our email address provided below.

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for. Uploaded files and converted icon files are automatically deleted after 24 hours. We will securely destroy your personal data in accordance with applicable laws and regulations.

If you would like further information about our specific retention periods for your personal information, please contact us using our email address provided below.

We may change this privacy policy from time to time by posting an updated copy on our website and we encourage you to check our website regularly to ensure that you are aware of our most current privacy policy.

For further information about our privacy policy or practices, or to access or correct your personal information, or make a complaint, please contact us at hello@png2ico.com